Accessibility Statement for Planning London Datahub

This accessibility statement applies to the Planning London Datahub website.

This website is run by Greater London Authority (GLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 125% without the text spilling off the screen and without content being truncated or overlapping
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• The map does not provide an alternative mechanism (ideally text based) for different groups (screen reader software users, keyboard-only users, voice recognition software users and people with low vision. At least some of the information provided by the map views is available in a data table. Users who require a text-based alternative should use the Standard Search and Query Builder tools.
• Some overlay components are not marked-up correctly so the focus is not trapped for screen readers with desktop browsers and mobile browsers.
• There is a mechanism to bypass the menu control in the header, but it does not currently work as expected.
• The visible button label "Add group" above the "Select a field" text label in the Query Builder component does not match the programmatic name "Add query condition group".

Issues affecting screen reader users

• The sortable data table for the Query results and Standard search is not is not keyboard operable, and is not identified as a button.
• The pagination controls in the "Selected layer" overlay within the map component is not marked up correctly.
• Arrow symbols in the "Selected layer" overlay within the map component are not marked-up correctly so screen reader users cannot identify thepurpose of the control.
• The amount of items and pages that are displayed when results are produced in the Query results and filters component is a status message which is not announced to screen reader software users.

Issues affecting people with low vision

• Certain text in the map component has colour contrast issues with the background colours of the page. If this is an issue, use the Standard search and Query builder tools and the data tables instead of the map.
• With the browser window width set to 1280 px and magnification at 400%, not all of the links and content is fully displayed without horizontal and vertical scrolling.

Feedback and contact information

If you need information on this website in a different format (accessible PDF, large print, easy read, audio recording or Braille) or would like to report an accessibility problem with the website, please:

• call 020 7983 4000 (Monday to Friday, 9am - 5pm)
• get in touch via our online form
• or email mayor@london.gov.uk

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• There are text-based alternative mechanisms for the map tools, but these are not sufficiently well signposted as alternatives. (WCAG 2.2 A criterion 1.1.1 - Non-text content).
• Some overlay components are not marked-up correctly so the focus is not trapped for screen readers with desktop browsers and mobile browsers. (WCAG 2.2 A criterion 1.3.1 - Info and relationships).
• The mechanism to bypass the menu control does not work as expected. (WCAG 2.2 A criterion 2.4.1 - Bypass Blocks).
• The pagination controls in the "Selected layer" overlay within the map component is not marked up correctly as a list. (WCAG 2.2 A criterion 4.1.2 - Name, Role, Value).
• The name of the arrow symbols in the "Selected layer" overlay cannot be programmatically determined. (WCAG 2.2 A criterion 4.1.2 - Name, Role, Value).
• - The role of the sortable data table controls cannot be programmatically determined. (WCAG 2.2 A criterion 4.1.2 - Name, Role, Value).
• Some text in the map component has colour contrast issues with background colours. (WCAG 2.2 AA criterion 1.4.3 - Colour Contrast).
• With the browser window width set to 1280px and magnification at 400%, some components require vertical and horizontal scrolling. (WCAG 2.2 AA criterion 1.4.10 - Reflow).
• The amount of items and pages that are displayed when results are produced in the Query results and filters component is a status message which is not read out to screen reader software users without receiving focus first. (WCAG 2.2 AA criterion 4.1.3 - Status Messages).

Disproportionate burden

N/A - we are planning to fix all the issues we have so far identified in testing.

Content that’s not within the scope of the accessibility regulations

N/A

What we’re doing to improve accessibility

We will resolve all non-compliance issues that are within our control (detailed under ‘non compliance with the accessibility regulations’) and update this statement.

How we tested this website

This website has been audited to ensure compliance with WCAG 2.2 AA. A sample of pages was tested which reflected all the key user journeys for the Homes for Londoners service target users.

We tested: Planning London Datahub website, available at: https://planninglondondatahub.london.gov.uk/

This website was last tested on 24 November 2025. The test was carried out by Test Partners Ltd.

Preparation of this accessibility statement

This statement was prepared on 24 November 2025. It was last reviewed on 01 December 2025.

We followed GOV.UK guidance on deciding how to check the Planning London Datahub website as follows:

1. We manually assessed all the “unique” components to determine the type of content on the page.
2. We identified a minimum representative subset of components that contain examples of the most common features, including:
   1. Important “unique components”.
   2. Components with text content.
   3. Interactive elements such as forms and content filtering.
3. We conducted a manual WCAG audit on the representative subset of components.